Last updated 6th March 2026

Privacy Policy

Country Rose Norfolk Designs is operated by Hannah Harrison (“we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal data responsibly in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

 

Data Controller

Hannah Harrison

Country Rose Norfolk Designs

Downham Market

United Kingdom

Email: designs.hannahjane@gmail.com

 

Personal Data We Collect

When you place an order or contact us, we may collect the following information:

• Name

• Postal address

• Email address

• Order details and purchase history

• Payment confirmation from payment providers

• Any information you provide when contacting us

Payment details are processed securely through third-party payment providers such as Stripe and PayPal. We do not store full payment details.

 

How We Use Your Information

We use your personal data for the following purposes:

• Processing and fulfilling orders

• Delivering purchased items

• Responding to enquiries or customer service requests

• Maintaining business and financial records

• Complying with legal and tax obligations

Your information will never be sold or used for marketing without your consent.

 

Sharing Your Data

We may share personal data with trusted third parties only when necessary, including:

• Delivery services such as Royal Mail

• Payment providers such as PayPal

• Accountants or tax authorities where legally required

 

Data Retention

Personal data is retained only as long as necessary to fulfil orders and comply with legal obligations. Certain financial records may be retained for up to 6 years as required by UK tax law.

Your Rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data where appropriate

• Object to certain types of data processing

Requests can be made by contacting us using the email above.

 

Complaints

If you believe your data has been handled incorrectly, you have the right to lodge a complaint with the UK regulator:

Information Commissioner’s Office

https://ico.org.uk